AI Concierge
The problem
The owner could not answer every call. Missed calls meant lost guests, and callers who got no answer were frustrated.
What we built
An AI receptionist that answers calls in English or Spanish, takes reservation requests and sends them to the owner, and shows what callers ask and when the restaurant is busiest.
Includes
- Reservation requests with date, time and party size, sent to you to confirm
- Answers about hours, menu, parking and events, from your own information
- Recognizes returning guests and remembers their preferences
- Passes the call to you or a manager when it needs a person
- Alerts for complaints and bookings, a daily summary and a weekly report
Who it's for
The owner who's on the floor at 8 pm while the phone keeps ringing.